Customer Success Model
Route to Success
Elico Healthcare Services' (SHCS) digital analytics and clinical thought-leadership have been the driving force in the RCM market. The key to our clients' success is integrating Elico Healthcare Services proprietary analytics, along with clinical best practices. As a result, our clients achieve Optimized Revenues, Reimbursements, Outcomes, and Quality Documentation.
Provider Group Success Story
THE PROBLEM
- Coding accuracy and billing lag times
- Increased AR days DSO driving consistent cash flow, high rejection and denial rates
- Widening Gap between Business and Clinical side of RCM
THE CHALLENGE
- 8% revenue loss
- 2% unrecognized Medicare bonuses lost
- Improve denial rate 15% over average
- First pass rate is under 70%
- DSO trending is above 80 days
- Both GCR & NCR ratio’s below industry
- Cash realization from AR less than 1%
FIRST-YEAR OUTCOMES
- 3% improvement in revenues
- 98% improvement in medical accuracy, billing performance
- Less than 1% in coding denials
- 10-15% first pass rate improvement
- Improved compliance
Why Choose us ?
- Optimize revenues and profitability
- Improve accuracy and compliance by over 20%
- HIPAA HITECH, SOC1, SOC 2, SOC 3 Security Compliance; ISO 9001:2015, ISO 27001:2013 certified